Information We Collect
When you access or use the Service or third party games that were developed using a MonkiC SDK pursuant to a separate agreement between MonkiC and the game developer (“Third Party Games”) from or through your smart phone, tablet, computer or other device (each, a “device”), or when you install the Service on your device and register with MonkiC, personally identifiable information about you may be collected. This collection may occur at different times, and for different purposes as explained below. Download and Registration: When you download an application that is part of the Service you are requested to register with us. For registration through MonkiC, you are only required to provide your email address and birth date, depending on the device(s) you are using on the Service. You may also provide other personally identifiable information, but that is optional. When you log in using your Facebook account, we may collect additional information you make available to us (see “Your User Profile”) below.
If you are not already a user of the Service, when you first install an application that is part of the Service on your device, you are invited to register with MonkiC and as part of this initial registration, you will be asked to allow us access to your address book. If you consent, we will have access to contact information in your address book on the devices you use for the Service (names, numbers, emails, and Facebook ID, but not notes or other personally identifiable information) and we will store it on our servers and use it to improve the Service and help you use the Service. If you do not want MonkiC to store this information, you may opt-out at any time through your account settings in the MonkiC mobile app, or in your devices privacy settings, in which case we will delete that information from our servers. However, in this case, we may not be able to offer some of the features that require this information. See also “How We Use the Information We Collect” below.
We collect and store certain profile information including your name, email address, picture, birth date, country of residence and preferences.
When we serve an advertisement to your device, we collect information about your interaction with this advertisement to help us evaluate the performance of the advertisement that we show, such as whether you clicked on it, or installed the advertised product. The third parties that serve these advertisements may also collect other information about your interaction with an advertisement and about your browser or device. This collection and the subsequent use of this information by these third parties is subject to these third parties’ privacy policies over which MonkiC has no control.
Shared Text, Photos, Videos and Other Communications
The Service allows you to share text messages, photos, videos and other communications (such as interactions during games) with other users, and if you choose to share your text messages, photos, videos and other communications, such items will be stored on our servers in accordance with our data retention policies. In addition, if you choose to share these items with other Service users, we may not be able to remove them from our servers or make them unavailable to anyone you have shared them with. Sending text messages, photos, videos or other communications through the Service is your decision. By choosing to share that information, you should understand that you may no longer be able to control how that information is used and that it may become publicly available (depending in part on your actions or the actions of others with whom you have shared the information). MonkiC is not responsible for any use or misuse of information you share. There is no tolerance for objectionable or abusive content, including nudity, illegal products, services, or activities, misleading, deceptive, sensational or excessively violent content, discriminatory practices, tobacco products, drugs, and drug-related products, unsafe supplements, adult content, adult products or services, surveillance equipment, hacking or cracking, work at home schemes. We do not allow users to request or encourage any questionable behavior by text, calls, gifts, or any other means. Promoting external links for users to purchase digital content or services outside the app is prohibited. All violators will be banned. For questions, please contact [email protected].
Device and Log Information
If you use our Service, we collect information about your device and browser. This may include device information (type of device, operating system version, unique device identifier (such as an advertising identifier), browser type and version, mobile network information) or log information (IP address, MAC address, screen resolution, and referring domain).
Error Reporting Information
We also collect error-reporting information if the Service crashes or hangs up so that we can investigate the error and improve the stability of the Service for future releases. In general these reports do not contain personally identifiable information, or only incidentally. As part of these error reports, we receive information about the type and version of your device and browser, the device identifier, the time the error occurred, the feature being used and the state of the application when the error occurred. We do not use this information for any purpose other than investigating and remedying the error.
How We Use Information
With Whom We Share Your Information Service Providers
In certain instances, MonkiC may have contracts with third parties to provide MonkiC with products and/or services in connection with the Service. In those cases, MonkiC may share your personally identifiable information with these third-party service providers, or authorize them to collect information on its behalf, but only in connection with providing the services to you or MonkiC. For example, these third party service providers include: Third party SMS and email providers who deliver the authentication SMS or email to you when you register with the Service and with whom MonkiC shares your phone number or email. Third party vendors who provide services or functions on our behalf, such as hosting, business analytics, customer service, collecting or processing credit and debit card information and payments, marketing, distribution of surveys or sweepstakes programs, and fraud prevention. Third party vendors who provide outbound calling services for MonkiC users and with whom MonkiC shares your call detail records if you use that service (such as your phone number, the destination you are calling and information related to the initiation and termination of such calls).
Aggregate and Anonymous Information
We may also share aggregate or anonymous information with third parties, including advertisers and investors. Aggregate or anonymous information is information that does not, on its own, identify you personally. For example, we may tell our advertisers the number of users our app receives or share anonymous identifiers (such as device advertising identifiers or hashed email addresses) with advertisers and business partners. This information does not contain any personally identifiable information.
Display of Tailored Advertising
Do Not Track Policy
California law requires that operators of websites and online services disclose how they respond to a Do Not Track signal and whether other third parties may collect personally identifiable information about an individual’s online activities from their site or service. Some browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the website or online service that a user visits, indicating that the user does not wish to be tracked. Because there is not yet a common understanding of how to interpret Do Not Track signals, the Service does not currently respond to Do Not Track signals. We continue to work with the online industry to define a common understanding of how to treat Do Not Track signals.
Your User Profile
The information you enter into your user profile (your “Profile”) may be shared with your MonkiC contacts. You control your Profile and you can access and modify your Profile from the MonkiC application at any time. In addition, if you register with MonkiC using your Facebook account (e.g. Facebook Connect), we may store your Facebook ID and corresponding token on our servers and, if you give us your express consent, we will have access to and may collect certain information that you make available on Facebook (for example, your first and last names, email address, profile picture, your friend lists and birthdays). Your Profile is available to other users of the Service who are connected to you on MonkiC. In addition, unless you opt-out (which you may do at any time in the MonkiC application), your Profile is discoverable by other MonkiC users, including by way of example in listings of contacts that will include your proximity to other users (however, MonkiC will not share your location with any users). You may also block out” any MonkiC user in your contact list from discovering your Profile at any time. In addition, MonkiC may pre-populate your Profile with certain information such as your name and Facebook profile picture if you or your MonkiC contacts have logged onto the Service using Facebook.
Data Access and Removal
You can always control what information you choose to share with us on the Service. To do so, you can change your settings in the Service or in your mobile device. Alternatively, you can remove the Service from your mobile device entirely. You can remove your data anytime you want by clicking here and submitting a request. Your data will no longer be available to your MonkiC contacts. If you ask us to delete your account, we will use commercially reasonable efforts to remove your data from our servers, however, certain information may be retained in our back-up or archival systems. Please note that, after your account is closed, we may retain certain information associated with your account, including for analytical purposes as well as for record keeping integrity. Notwithstanding the foregoing, If you request, we will delete or anonymize your personal data so that it no longer identifies you, unless, we are legally allowed or required to maintain certain personal data, including situations such as the following: If there is an unresolved issue relating to your account, such as an outstanding credit on your account or an unresolved claim or dispute we will retain the necessary personal data until the issue is resolved; (ii) Where we are required to retain the personal data for our legal, tax, audit, and accounting obligations, we will retain the necessary personal data for the period required by applicable law; and/or, (iii) Where necessary for our legitimate business interests such as fraud prevention or to maintain the security of our users. Any personally identifiable information and any content that you share in text messages, photos, videos or otherwise in or through the Service with other users, or (ii) submit on a blog, bulletin board or chat room on our website or elsewhere, can be viewed and used by others, including to send you unsolicited messages or to commit identity theft. MonkiC is not responsible for any use or misuse of your information that might result from your disclosure of information.
Opt-Out – Promotional Communications
MonkiC allows you to choose not to receive promotional email messages from the Service or its service providers. You may opt-out by following instructions in the message sent by MonkiC or its service providers on how to unsubscribe from that particular mailing. You may also opt-out by contacting us at [email protected].
Protecting user privacy and personally identifiable information is a top priority for MonkiC. We make substantial efforts to ensure the privacy and security of all personally identifiable information you provide to us. Access to all personally identifiable information is restricted to those individuals who need to know that information in order to provide, operate, develop, maintain, support or improve the Service. MonkiC uses password protection, access logs, and system monitoring to safeguard the confidentiality and security of all member information. However, due to the inherent nature of the Internet and related technology, we do not guarantee the protection of information under our control or in transit against loss, misuse, or alteration.
User data is stored on the Google Cloud Platform, which is built with strong security features that ensure the continued protection of user information.
The Service is not directed to children under the age of thirteen (13) and we do not knowingly collect personally identifiable information from children under the age of eighteen as part of the Service. If we become aware that we have inadvertently received personally identifiable information from a user under the age of eighteen as part of the Service, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of eighteen as part of the Service.
Notification of Changes
For any legal claims, please email [email protected]